Shipping policy

📦 Shipping & Delivery Policy – Comfort Cubz

🚚 Delivery Coverage

We deliver nationwide across Pakistan, covering all cities and remote regions.

💸 Shipping Charges

A flat shipping fee of Rs. 150 is applied to all orders, regardless of size or destination.

🕒 Order Processing & Delivery Time

  • Orders are processed and dispatched within 1–2 business days after confirmation.
  • Estimated delivery time across Pakistan is 3–4 working days.

📍 Shipping Origin

All orders are shipped from our warehouse in Islamabad, Pakistan.

📦 Courier & Dispatch

We use reliable courier partners based on your location for smooth and timely delivery.

🔎 Order Tracking

Once your order is dispatched, a tracking number will be shared via:

  • SMS
  • WhatsApp
  • Email (if provided)

You can track your shipment using that tracking number via the courier’s system until delivery.

⚠️ Possible Delivery Delays

Delivery estimates are approximate. Delays may occur due to:

  • Public holidays
  • Weather or transport disruptions
  • High order volumes (sale or festive seasons)
  • Incorrect, incomplete, or unreachable address/phone details

To avoid delays, please ensure your shipping address and contact number are accurate when placing the order.


🔄 Returns, Exchanges & Shipping-Related Rules

Our return and refund process follows our website’s Refund Policy. The key shipping-related rules are:

  • Returns or exchanges must be initiated within 30 days of delivery.
  • Items must be unused, unworn, with tags and original packaging intact.
  • Proof of purchase is required to process any return or exchange.
  • To start a return or exchange, you must contact us first at hello@comfortcubz.com.
    Returns sent without prior approval will not be accepted.
  • If approved, we will provide return shipping label and instructions (if applicable).
  • Sale items and gift cards are not eligible for return or exchange.
  • If you receive a damaged, defective, or wrong item, please contact us immediately so we can assist according to our Refund Policy.

📄 Policy Summary

Store Name Comfort Cubz
Location Islamabad
Delivery Coverage All over Pakistan
Shipping Rate Rs. 150 flat
Processing Time 1–2 business days
Estimated Delivery 3–4 working days
Returns/Exchanges Allowed within 7 days, unused items, prior approval required
Sale Items / Gift Cards Not eligible for return/exchange

If you need further support, feel free to contact us anytime. 💛 Thank you for trusting Comfort Cubz!