Shipping policy

๐Ÿ“ฆ Shipping & Delivery Policy โ€“ Comfort Cubz

๐Ÿšš Delivery Coverage

We deliver nationwide across Pakistan, covering all cities and remote regions.

๐Ÿ’ธ Shipping Charges

A flat shipping fee of Rs. 150 is applied to all orders, regardless of size or destination.

๐Ÿ•’ Order Processing & Delivery Time

  • Orders are processed and dispatched within 1โ€“2 business days after confirmation.
  • Estimated delivery time across Pakistan is 3โ€“4 working days.

๐Ÿ“ Shipping Origin

All orders are shipped from our warehouse in Islamabad, Pakistan.

๐Ÿ“ฆ Courier & Dispatch

We use reliable courier partners based on your location for smooth and timely delivery.

๐Ÿ”Ž Order Tracking

Once your order is dispatched, a tracking number will be shared via:

  • SMS
  • WhatsApp
  • Email (if provided)

You can track your shipment using that tracking number via the courierโ€™s system until delivery.

โš ๏ธ Possible Delivery Delays

Delivery estimates are approximate. Delays may occur due to:

  • Public holidays
  • Weather or transport disruptions
  • High order volumes (sale or festive seasons)
  • Incorrect, incomplete, or unreachable address/phone details

To avoid delays, please ensure your shipping address and contact number are accurate when placing the order.


๐Ÿ”„ Returns, Exchanges & Shipping-Related Rules

Our return and refund process follows our websiteโ€™s Refund Policy. The key shipping-related rules are:

  • Returns or exchanges must be initiated within 30 days of delivery.
  • Items must be unused, unworn, with tags and original packaging intact.
  • Proof of purchase is required to process any return or exchange.
  • To start a return or exchange, you must contact us first at hello@comfortcubz.com.
    Returns sent without prior approval will not be accepted.
  • If approved, we will provide return shipping label and instructions (if applicable).
  • Sale items and gift cards are not eligible for return or exchange.
  • If you receive a damaged, defective, or wrong item, please contact us immediately so we can assist according to our Refund Policy.

๐Ÿ“„ Policy Summary

Store Name Comfort Cubz
Location Islamabad
Delivery Coverage All over Pakistan
Shipping Rate Rs. 150 flat
Processing Time 1โ€“2 business days
Estimated Delivery 3โ€“4 working days
Returns/Exchanges Allowed within 7 days, unused items, prior approval required
Sale Items / Gift Cards Not eligible for return/exchange

If you need further support, feel free to contact us anytime. ๐Ÿ’› Thank you for trusting Comfort Cubz!